Executive Coordinator to the Vice President of Student Affairs
United States
Full Time
Experienced
Executive Coordinator to the Vice President of Student Affairs
Position Summary
The Executive Coordinator provides high-level administrative and strategic operational support to the Vice President of Student Affairs. This role manages daily office operations and serves as the primary, high-impact point of contact for students, parents, faculty, and staff. A critical function of this position is acting as the first line of engagement for student issues, utilizing triage, crisis-de-escalation, and collaborative problem-solving to direct students to vital campus resources.
Key Responsibilities
Student Engagement & Triage
Required Education & Experience
Position Summary
The Executive Coordinator provides high-level administrative and strategic operational support to the Vice President of Student Affairs. This role manages daily office operations and serves as the primary, high-impact point of contact for students, parents, faculty, and staff. A critical function of this position is acting as the first line of engagement for student issues, utilizing triage, crisis-de-escalation, and collaborative problem-solving to direct students to vital campus resources.
Key Responsibilities
Student Engagement & Triage
- First-Line Response: Serve as the primary point of contact for students navigating complex academic, personal, or financial hardships.
- Issue Triage: Assess the urgency of student concerns swiftly to determine appropriate pathways for resolution.
- Resource Navigation: Connect students directly to campus partners like counseling, financial aid, housing, and academic advising.
- Collaborative Resolution: Partner with the appropriate offices and behavioral intervention teams to support students in distress.
- Advocacy & Support: Provide a welcoming, empathetic, and confidential environment for students seeking guidance.
- Calendar Management: Control the Vice President’s complex schedule, prioritizing high-stakes meetings and institutional deadlines.
- Daily Operations: Oversee physical and digital office workflows, mail distribution, and inventory supply management.
- Communications Support: Draft, review, and edit sensitive correspondence, executive summaries, and division-wide announcements.
- Budget Support: Monitor office expenditures, process expense reports, and assist with annual divisional budget tracking.
- Visitor Reception: Welcome college leadership, trustees, donors, and external community stakeholders.
- Meeting Logistics: Prepare agendas, record detailed minutes, and track action items for leadership team meetings.
- Event Planning: Coordinate logistics for division-wide events, student leadership recognition ceremonies, and town halls.
- Data Management: Maintain secure student records and database systems in strict compliance with FERPA regulations.
- Special Projects: Research student affairs trends and compile data reports to support strategic planning initiatives.
Required Education & Experience
- Degree: Bachelor’s degree from an accredited institution.
- Experience: Three to five years of progressive administrative experience, preferably within higher education.
- Student-Centric Focus: Deep empathy for diverse student populations and a strong commitment to student success.
- Crisis Management: Ability to remain calm, professional, and decisive during high-stress or sensitive student situations.
- Communication: Exceptional verbal, written, and active listening skills.
- Collaboration: Proven success building relationships across various university departments.
- Discretion: Absolute commitment to maintaining strict confidentiality regarding student records and personnel matters.
- Tech Savvy: Proficiency with higher education systems (e.g., Jenzabar, Canvas, Maxient) and standard office software.
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